Shipping policy

Thank you for shopping with Elixser Wellness! We are committed to delivering your order as quickly and efficiently as possible. Please take a moment to review our shipping policies to ensure a smooth shopping experience.

Processing Time
Orders are typically processed within 1–2 business days. Please note that orders placed on weekends or holidays will be processed the following business day.

Shipping Methods & Rates
We charge a $7 shipping fee for orders below $100. Orders of $100 and above qualify for free shipping.
Orders are shipped via standard shipping and typically arrive within 3–4 business days.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery. You can track your order using the carrier’s website or through the link provided in the email.

Shipping Restrictions
We currently offer shipping within the United States only.

Address Accuracy
Please double-check the accuracy of your shipping address before completing your purchase. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses.

Lost or Damaged Packages
While we do our best to ensure that your order arrives safely, Elixser Wellness is not responsible for lost or damaged packages once they leave our warehouse. If your order is lost or damaged in transit, please contact the carrier directly using your tracking information. However, if there is an issue with your order, please reach out to our customer support team at info@elixserWellness.com, and we will do our best to assist you.

Customer Support
If you have any questions or concerns regarding your order or shipping, feel free to contact us at info@elixserhealth.getkgkrunch.com, and our team will be happy to assist you.